Dutch Fluency
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تسجيل الدخول

شروط الخدمة

Last updated: October 2, 2026

Welcome to Dutch Fluency. By using our website, apps, podcasts, or services, you agree to these terms. I've written them in plain language because legal jargon helps nobody. هيا نبدأ.

1. What Dutch Fluency is

Dutch Fluency is a language learning platform offering podcasts, interactive apps (Dagboek, Fluency Tulip, Fluency Skills, DFL Methode, Fluency Email), coaching, bootcamps, and personalized podcasts. Some features are free, others require a paid subscription.

2. Accounts

  • تحتاج إلى حساب للوصول إلى التطبيقات المدفوعة وتتبع تقدمك
  • أنت مسؤول عن الحفاظ على أمان بيانات تسجيل الدخول الخاصة بك
  • حساب واحد لكل شخص (لا مشاركة الاشتراكات)
  • يجب أن يكون عمرك 16 سنة على الأقل لإنشاء حساب

3. Subscriptions & payments

Pro and its free week

Pro starts with a free trial: 7 days on the yearly plan, 3 days on the monthly plan. We charge your card when the trial ends, then every year (or every month on the monthly plan) until you cancel. Cancel at least 24 hours before the trial ends and you pay nothing. The free trial is once per person. Members on Weekly or a pass keep their plan until it ends.

What Pro includes, and its limits

  • Talking with Rick: 20 minutes a week, counted from Monday. Unused minutes do not carry over. A top-up adds 60 minutes for €9, can be bought once your trial has ended, is used after the week's minutes and never expires.
  • Chatting with Rick: no daily limit, within fair use.
  • Jouw Podcast: one new episode a week, at most 4 a calendar month. Daily episodes, with the episode video, are a separate add-on for €9 a month that you can cancel anytime.
  • Mock exams: unlimited, within fair use. Your account is for you alone, and above 200 exams in one calendar month we may pause new exams until the next month. An exam pack adds 10 exams for €5, is one payment and never expires.
  • Pro Family: €249 a year for up to 6 people, you and the people you invite. They have Pro while your Family plan runs. The talking minutes stay with you.

Billing

يتم فوترة الاشتراكات عبر Stripe. الأسعار باليورو (EUR).

الإلغاء

ألغِ الاشتراك الأسبوعي أو أي اشتراك في أي وقت من لوحة التحكم. يبقى وصولك حتى نهاية الفترة المدفوعة. لا رسوم إلغاء. الباقات لا تتجدد أبدًا، فلا حاجة لإلغائها.

Refunds

لا تُسترد المدفوعات، ولا عن الأسابيع غير المستخدمة أو جزء من فترة. حق الانسحاب في الاتحاد الأوروبي: بصفتك مستهلكًا في الاتحاد الأوروبي لديك عادةً 14 يومًا للانسحاب من الشراء عبر الإنترنت. تحصل على وصول كامل إلى محتوانا الرقمي فور الدفع وتوافق على ذلك عند الدفع، لذا ينتهي حق الانسحاب عند بدء وصولك. إذا حدث خطأ من جهتنا، راسل ريك وسنحل الأمر.

جلسات التدريب

حزم التدريب (5، 10، أو 20 جلسة) هي عمليات شراء لمرة واحدة. الجلسات لا تنتهي صلاحيتها. أعد الجدولة قبل 24 ساعة على الأقل.

4. Your content

Anything you create using our apps — diary entries, pronunciation recordings, exercise answers — belongs to you. We store it to provide the service but we don't own it, don't share it, and don't use it for marketing.

For Jouw Podcast and Dagboek Podcast subscribers on "Open" plans: your podcast episodes are published on public podcast platforms. By choosing an Open plan, you agree to this. If you want privacy, choose a Privé plan instead.

5. Our content

All Dutch Fluency content — podcasts, exercises, reading materials, stories, apps, blog posts, brand assets — is owned by Dutch Fluency. You can use it for personal learning but you can't redistribute, resell, or repurpose it commercially without permission.

6. Acceptable use

يرجى عدم:

  • × Share your account with others
  • × Scrape, copy, or redistribute our content
  • × Use our apps for anything other than learning Dutch
  • × Attempt to hack, overload, or disrupt our services
  • × Submit offensive or illegal content through our apps

Basically: use Dutch Fluency to learn Dutch. That's what it's for. منطقي، أليس كذلك؟

7. Availability

We do our best to keep everything running smoothly, but we can't guarantee 100% uptime. Things break sometimes. When they do, we fix them as fast as we can. We're a small team that cares, not a faceless corporation.

8. Limitation of liability

Dutch Fluency is a language learning platform, not a certified educational institution. We can't guarantee specific exam results, fluency levels, or career outcomes. What we can promise is that we put genuine effort into making the best apps possible.

To the maximum extent permitted by law, Dutch Fluency's liability is limited to the amount you've paid us in the 12 months preceding any claim.

9. Changes to these terms

We may update these terms occasionally. If we make significant changes, we'll notify you by email. Continuing to use Dutch Fluency after changes means you accept the new terms.

10. Governing law

These terms are governed by Dutch law (how fitting). Any disputes will be resolved in the courts of the Netherlands.

أسئلة؟

If anything in these terms is unclear, just reach out at [email protected]. I'd rather explain something than have you confused. خطوة بخطوة.