服务条款
最后更新日期：2026年3月9日
Welcome to Dutch Fluency. By using our website, apps, podcasts, or services, you agree to these terms. I've written them in plain language because legal jargon helps nobody. 让我们开始吧。
1. What Dutch Fluency is
Dutch Fluency is a language learning platform offering podcasts, interactive apps (Dagboek, Fluency Tulip, Fluency Skills, DFL Methode, Fluency Email), coaching, bootcamps, and personalized podcasts. Some features are free, others require a paid subscription.
2. Accounts
- 您需要一个账户来访问付费应用并跟踪您的进度
- 您有责任保护自己的登录信息安全
- 每个账户仅限一人使用 (不得分享订阅)
- 您必须年满 16 岁才能创建账户
3. Subscriptions & payments
免费试用
应用程序方案包含 7 天免费试用。试用期间不会扣费。在试用结束前随时取消，无需支付任何费用。绝无消费陷阱。
Billing
订阅费用通过 Stripe 计费。价格以欧元 (EUR) 计算。
取消订阅
您可以随时在仪表板中取消。您可以继续访问直至当前计费周期结束。无取消费用，无需感到负担。
Refunds
播客方案 (Jouw Podcast, Dagboek Podcast) 提供 30 天退款保证。对于其他订阅，我们不提供非完整月份的退款，但如果出现问题，请给 Rick 发邮件，我们会为您妥善处理。
辅导课程
辅导套餐 (5次、10次或20次课程) 为一次性购买。课程永不过期。请至少提前 24 小时重新预约。
4. Your content
Anything you create using our apps — diary entries, pronunciation recordings, exercise answers — belongs to you. We store it to provide the service but we don't own it, don't share it, and don't use it for marketing.
For Jouw Podcast and Dagboek Podcast subscribers on "Open" plans: your podcast episodes are published on public podcast platforms. By choosing an Open plan, you agree to this. If you want privacy, choose a Privé plan instead.
5. Our content
All Dutch Fluency content — podcasts, exercises, reading materials, stories, apps, blog posts, brand assets — is owned by Dutch Fluency. You can use it for personal learning but you can't redistribute, resell, or repurpose it commercially without permission.
6. Acceptable use
请不要：
- × Share your account with others
- × Scrape, copy, or redistribute our content
- × Use our apps for anything other than learning Dutch
- × Attempt to hack, overload, or disrupt our services
- × Submit offensive or illegal content through our apps
Basically: use Dutch Fluency to learn Dutch. That's what it's for. 理所当然，对吧？
7. Availability
We do our best to keep everything running smoothly, but we can't guarantee 100% uptime. Things break sometimes. When they do, we fix them as fast as we can. We're a small team that cares, not a faceless corporation.
8. Limitation of liability
Dutch Fluency is a language learning platform, not a certified educational institution. We can't guarantee specific exam results, fluency levels, or career outcomes. What we can promise is that we put genuine effort into making the best apps possible.
To the maximum extent permitted by law, Dutch Fluency's liability is limited to the amount you've paid us in the 12 months preceding any claim.
9. Changes to these terms
We may update these terms occasionally. If we make significant changes, we'll notify you by email. Continuing to use Dutch Fluency after changes means you accept the new terms.
10. Governing law
These terms are governed by Dutch law (how fitting). Any disputes will be resolved in the courts of the Netherlands.
有疑问？
If anything in these terms is unclear, just reach out at [email protected]. I'd rather explain something than have you confused. 循序渐进。